Terms & Conditions of Sale
1. General
These Terms & Conditions apply to all sales of clothing and trainers (“Products”) sold by us. By placing an order or purchasing a Product, you agree to be bound by these Terms & Conditions.
2. Product Condition
- New items are brand new, unused, and in original condition unless stated otherwise.
- Used items are pre-owned and sold as described. Signs of wear may be present and will be disclosed in the product description and/or photos.
- All descriptions and images are provided as accurately as possible. Minor variations in colour or appearance may occur.
3. Authenticity
All items are guaranteed to be authentic unless explicitly stated otherwise. Any authenticity claims are made in good faith based on available information.
4. Pricing
- All prices are listed in GBP and are correct at the time of publication.
- Prices do not include shipping costs unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
5. Payment
- Payment must be made in full before items are dispatched.
- Accepted payment methods include [bank transfer, card, PayPal, cash, etc.].
- Orders will not be processed until payment has cleared.
6. Shipping & Delivery
- Shipping times are estimates and not guaranteed.
- We are not responsible for delays caused by postal services, customs, or circumstances beyond our control.
- Risk of loss passes to the buyer once the item has been dispatched.
- Any customs duties or import taxes are the responsibility of the buyer.
7. Returns & Refunds
New Items
- Returns may be accepted within 14 days of receipt, provided items are unworn, unused, and in original condition.
- Return shipping costs are the responsibility of the buyer unless the item is faulty.
Used Items
- All used items are final sale unless otherwise stated.
- Returns will only be accepted if the item is significantly not as described.
General
- Refunds will be issued after the returned item has been inspected.
- Original shipping costs are non-refundable unless required by law.
8. Faulty or Incorrect Items
If you receive an item that is faulty or incorrect, you must notify us within 14 days of delivery with clear photos and details. We will arrange a replacement or refund where appropriate.
9. Sizing & Fit
Sizing information is provided as a guide only. We are not responsible for items that do not fit as expected. Please check measurements carefully before purchasing.
10. Resale & Commercial Use
Products are sold for personal use only. We are not responsible for any resale value or profit/loss resulting from resale.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use or purchase of our Products.
12. Force Majeure
We are not responsible for failure or delay in performance caused by events beyond our reasonable control.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Country/State].
14. Contact Information
For any questions or concerns, please contact us at:
luke@retrorevivalstore.co,uk